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What to Expect During the Headstone Refurbishment Process

Over time, even the most carefully maintained headstones begin to show signs of age. Exposure to New Zealand’s elements — wind, rain, salt air, and UV sunlight — can cause fading inscriptions, lichen growth, and weather-worn surfaces. For many families, headstone refurbishment offers a way to restore dignity and beauty to an existing memorial while preserving its original character.

If your loved one’s memorial is looking worn or damaged, here’s what to expect from the refurbishment process — step by step.

1. The Initial Assessment

The process begins with an on-site inspection. A specialist will assess the condition of the headstone, checking for cracks, loose bases, faded lettering, or signs of biological growth such as moss and lichen.
This stage is crucial because not all memorials require full restoration — some may only need a light surface clean or repainting of the inscription.

Refurbishment experts often photograph the site and document its materials, age, and location to determine the best restoration approach.

2. Cleaning and Surface Preparation

Once the assessment is complete, the first step is gentle cleaning. Depending on the stone type — granite, marble, or schist — a different cleaning method is used.
For example, marble may require a softer brush and pH-neutral solution, while granite can withstand slightly firmer cleaning.

Common tasks include:

  • Removing moss, lichen, and mould growth

     

  • Washing away dirt and environmental staining

     

  • Cleaning out old lead lettering or paint remnants

     

  • Rinsing with fresh water to prevent residue build-up

     

It’s important that harsh chemicals or pressure washing are never used, as these can permanently damage the stone.

3. Repairing and Re-Levelling

Once clean, the stonework is repaired and stabilised. This may involve re-levelling the base, fixing chips or cracks, and resealing joints.
For older memorials, technicians may also inspect the concrete or granite foundation beneath the monument to ensure long-term stability.

Repairs are completed using materials compatible with the original stone to maintain authenticity and prevent future deterioration.

4. Restoring the Inscriptions

One of the most rewarding stages is restoring faded or illegible lettering. Depending on the memorial’s condition, this might include:

  • Re-engraving worn lettering

     

  • Re-applying lead fill or enamel paint

     

  • Polishing or sandblasting the inscription area

     

  • Refinishing plaques or bronze plates

     

The goal is to return the inscription to its original clarity while respecting the family’s wishes and the headstone’s historical details.

5. Polishing and Finishing Touches

After repairs and lettering are complete, the stone is polished or treated with an appropriate sealant to enhance durability.
Accessories such as vases, photo frames, or ceramic inlays may also be cleaned or replaced during this phase. If the memorial includes a family base or shared plot, alignment and spacing are rechecked before final approval.

6. Final Inspection and Aftercare Advice

The final step involves a detailed quality check and a photographic record of the restored memorial.
Families are often given advice on maintaining the headstone — including gentle cleaning methods, how often to check for wear, and tips for preventing future moss growth.

At this point, the refurbishment is complete, returning the memorial to a condition that honours both the craftsmanship and the memory it represents.

Professional Headstone Refurbishment in New Zealand

Refurbishing a headstone requires technical skill, respect, and experience with local cemetery standards.
At Sanctuary Memorials, our team specialises in professional headstone refurbishment across New Zealand — from gentle cleaning and re-levelling to full restoration and re-lettering. Every project is handled with care and attention to detail, ensuring your loved one’s memorial stands beautifully for years to come.